> For the complete documentation index, see [llms.txt](https://docs.roivenue.com/roivenue-resources/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.roivenue.com/roivenue-resources/roivenue-training/roivenue-app/account-configuration/manage-users.md).

# Manage Users

Manage Users lets you invite people to your Roivenue account, choose their role, and remove access. The number of users is unlimited.

Everyone who works with your Roivenue data needs their own user. You can invite as many people as you need: your marketing team, performance specialists, managers, and your marketing agency. All Roivenue plans include an unlimited number of users.

Use Manage Users when you want to:

* Invite a new colleague or an agency.
* Change what a user can do in Roivenue.
* Remove a user who no longer needs access.
* Check or resend invitations that have not been accepted yet.

To open the page, go to the bottom left corner of the navigation and click **Manage Users**. The page is called **Users** and has two parts:

1. **Users:** everyone who has access to the account, with their **Name**, **Email**, and **Role**.
2. **Invitations:** invitations that have not been accepted yet, with the **Email**, **Role**, and the date the user was **Invited**.

***

### User roles

| Role                  | What the user can do                                                                     |
| --------------------- | ---------------------------------------------------------------------------------------- |
| **Administrator**     | Everything an Editor can do. Also sees billing and can invite and remove users.          |
| **Editor**            | Can edit the account, for example connectors and dimensions. Can see other team members. |
| **Reader**            | Can only read data. Can't edit anything.                                                 |
| **Restricted Reader** | Can only read a part of the data. This role is set up by Roivenue.                       |

***

### How to invite a user

1. Click **+ Invite Members**.
2. Fill in **Basic Information**: **Company**, **Country**, and **Email**.
3. Choose the role in **Select User Role**.
4. Click **Save**.

The user gets an email with an invitation. Until they accept it, the invitation stays in **Invitations**. There you can:

* Copy the invitation link with the link icon and send it to the user yourself.
* Send the invitation again with the send icon.
* Delete the invitation with the close icon.

{% hint style="info" %}
**Tip:** If the invitation email does not arrive, ask the user to check their spam folder, or copy the invitation link and send it to them directly.
{% endhint %}

***

### How to change a role or remove a user

Hover over a user in the list to show the icons:

* **Edit** opens the user's profile. Change the role in **Select User Role** and click **Save**.
* **Delete** removes the user's access to the account.

Use the filters in the table header to find a user by name, email, or role.

***

#### FAQ

<details>

<summary>1. How many users can I add?</summary>

As many as you need. All Roivenue plans include an unlimited number of users, so you can invite all stakeholders, including your agency.

</details>

<details>

<summary>2. Which role should I choose?</summary>

Choose **Reader** for people who only look at the data, such as managers. Choose **Editor** for people who set up connectors, dimensions, or exports. Keep **Administrator** for the few people who manage users.

</details>

<details>

<summary>3. Can I give a user access only to some platforms or countries?</summary>

Not on the **Users** page. Roivenue can set up restricted access for you, so contact your Client Success Manager (CSM).

</details>

<details>

<summary>4. Why can't I invite users?</summary>

Only an **Administrator** can invite and remove users. Ask an Administrator of your account or your CSM.

</details>

<details>

<summary>5. The invited user did not get the email. What should I do?</summary>

Check the **Invitations** list. Send the invitation again, or copy the invitation link and send it to the user yourself. Also ask them to check their spam folder.

</details>

<details>

<summary>6. Does a user have access to more than one account?</summary>

A user can have access to several Roivenue accounts, for example an agency that works for more clients. They switch between accounts in the account selector at the top of the left navigation. The role is set separately for each account.

</details>